CONTACT US

Thanks for submitting!

  • Black Facebook Icon

FAQ

 

Here is some useful information that might answer your question even faster! If you need further assistance please use the form above.

01

Do You Repair Sewing Machines?



We have a Bernina Certified Technician that works with our store; however, he does repair any brand of sewing machine. If you would like to have your machine repaired stop by our store during hours of operation (pull up right in front and we can help you get you machine out of the car), we will have you fill out a brief service tag asking for contact information and what you need addressed. Our current timeline for repairs is 1-2 weeks. After the work has been completed our Technician will contact you directly and drop off your machine at our store for pickup at your convenience.

02

Class Cancelation and Makeup

100% of class fees are refundable or transferable to another class when cancellation is made at least 72 hours before the start of class.  Make up classes are not guaranteed, BUT we are often able to help students catch up on anything they've missed here in the store with our experienced staff. Teachers are available for questions 15 minutes prior to each class.

03

Where Do I Park?



Our town parking garage is located half a block away with entrances on Loudoun St and Market St. Also, the Liberty Lot is 3 blocks away on the  opposite side of our store.

04

Custom Orders



We're happy to do custom cuts or kits, just shoot us an email to go over the details.